Delivery Policy

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard shipping (Croatian Post) 

• 1-3 weeks

DHL Express Worldwide (DHL) 

• 2-3 business days

Returns

To return your product, you should send your product to:

Orqa d.o.o.
J. J. Strossmayer 341, C-1
31000 Osijek, Croatia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you can vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.